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As a business owner/manager, it can get quite lonely at the Water Cooler!
Come join us for some support and shared wisdom.
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A series of monthly programs to enhance your business and to bring more to your bottom line.
What are the challenges you currently face in your business? Are you looking for a fresh perspective – a new way of thinking and doing things? Read on.
It’s Your Business consists of a series of month-long topics of discussion, learning and sharing. Each month, we focus on one key business topic. You can jump in anywhere along the wheel and participate in the topics that are at the top of your list. These are not just “sit and listen” sessions. These are highly-interactive, working meetings for you to design -- and implement -- a personal plan that fits your business -- and your lifesytle.
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In March, our focus is on:
Building Your Business –
One Customer At A Time
Begins March 5th – Register Now! |
Today’s customers have more choices than ever before when they make their purchases. And they are making LOTS of purchases. If you aren’t addressing their unmet needs, they will go elsewhere.
Do you know what it costs to bring a new customer to your cash register? Do you know what it takes to keep existing customers returning again and again?
What is your customer retention rate? If you don’t know how often they’re coming back what they’re buying, and why they’re coming back, you are missing out on a powerful piece of business wisdom.
In this month’s It’s Your Business focus on Customers, you’ll join us for 4 weeks of intense and enlightening discussions. Whether you are a products-based business or a service-based business, we bring you powerful ideas during these four sessions in March. You’ll learn things like:
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1. Identifying the customer trends that can boost your business
2. Analyzing your customer retention rate and how to increase it
3. Discovering your ideal customer
4. How branding affects sales and ways to brand your business
5. Examining the WOW factor in your customer service program
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Wait, there’s more! You’ll have access to our
Wednesday Wisdom calls, held once per month, during which we interview a successful business owner and learn his or her keys to success.
You’ll also have access to coaching each week during the weekly group calls. This is where you can put it all out there and get experienced coaches to help you uncover the answers to your toughest challenges.
And your fellow callers will undoubtedly share their collective wisdom and experiences of what has worked and not worked for them.
And it’s all accessible by phone during the lunch hour each Wednesday. Should you miss a call, each one will be recorded so you can play it back later.
And as a bonus, you will benefit from one private coaching call with your business development coach. During this call, you’ll have one-on-one time to work on your specific business strategies to boost customer traffic.
Here’s the lineup for It’s Your Business in March:
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Building Your Business One Customer at a Time |
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March 5: Customer, Customer, where are you?
- You’ll start out this month learning what the trends are telling us about what our customers are looking for. Then, identify ways to apply what you’ve just learned to your own business and see what the potential for growth is.
- Do you know what the costs are to get new customers vs. keeping your existing customers happy and therefore, coming back for more?
- You’ll receive a handy worksheet to help identify how your business is finding your customers and to begin to analyze what the retention rate is. Once you know this information, it’s much easier to begin to respond in new ways.
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March 12: Picture
Perfect: Who is your ideal customer?
- Do you know who your ideal customer is? How would you know it if he walked in the door? What would she look like? What would they want? What are their preferences?
- You will be challenged to analyze, identify, and picture your ideal client, that person who fits perfectly in your business. It’s the client who lifts your spirit, is a perfect match for your product, your service, and you.
- Plan how to communicate with that ideal customer so that he is fully satisfied. What messages will you give her so she shares and attracts new customers?
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March 19: Picture
Perfect - Who is your ideal customer?
- Our monthly, Wednesday Wisdom Call: Branding Your Business
- Join us in this very special call with a Guest
Speaker
- Learn how he turned his business into a multi-million dollar success with his unique approach to attracting and keeping customers.· Understand what branding is and how it impacts your business
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March 26: Customer
Service: The WOW Factor
- This discussion brings it all together and we wrap it all around the topic of giving great customer service. In what ways can you really WOW them? And does that even fit in your type of business?
- You’ll gain a better understanding of the psychology of today’s customers and clients. What are they seeking? Are you providing it?
- You’ll leave this session with dozens of ideas of simple, effective ways to keep ‘em coming back.
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| So as a recap you get: |
- 3 workshops (by phone – so you can attend from virtually anywhere!)
$600 value
- 1 Wednesday Wisdom call – guest speaker who teaches us success strategies $150 value
- 1 Private meeting with your business development coach -
$250 value
PLUS plenty of tips, worksheets and strategies and tactics -
Priceless!
This is a total package value of $1000. All yours – the Month of March – for only $197. (And the sessions will be recorded so you can listen again later!)
REGISTER NOW! Group size is limited to ensure everyone gets plenty of access from the coaches to work on their personal action plans.
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